MeowGTP Privacy Policy

Last Updated: April 20, 2025

This Privacy Policy explains how MeowRex Ltd. ("Company", "we", "our", or "us") collects, uses, shares, and protects your information when you use MeowGTP, including our website, applications, APIs, and services (collectively, the "Services").

1. Information We Collect

a. Information You Provide:

  • Account information (e.g., email address, password)
  • Subscription and payment details (processed by Stripe)
  • Prompts, chat inputs, and any content you submit

b. Automatically Collected:

  • IP address, browser type, OS, device info
  • Usage data such as page views, features used
  • Cookies and similar tracking data (see our Cookie Policy)

2. How We Use Your Information

  • To provide and maintain the Services
  • To process payments and manage subscriptions
  • To detect, prevent, and address technical issues and abuse
  • To improve our products and user experience
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, rent, or monetize your personal data or prompts.

We may share your information with trusted subprocessors strictly for delivering our services:

  • OpenAI, Anthropic, Google, Groq, Mistral (for LLM processing)
  • Stripe (for secure payment processing)
  • Analytics and security providers (Google Analytics, Sentry)
  • Legal or regulatory authorities when required by law

4. Data Retention

We retain your personal data only as long as necessary to provide the Services or comply with legal obligations. After account deletion or termination, data may be retained for up to 60 days before secure deletion, unless required longer by law.

5. International Transfers

Your data may be transferred and stored outside the EEA. We ensure compliance with GDPR via Standard Contractual Clauses and equivalent safeguards.

6. Your Rights

You have the right to:

  • Access and correct your personal data
  • Request data deletion or portability
  • Withdraw consent or object to processing
  • Complain to a data protection authority

To exercise these rights, email us at team@meowrex.com. We may verify your identity before proceeding.

For enterprise users or data controllers who require a Data Processing Agreement (DPA), you may view it here or contact us to request a signed copy.

7. Children's Privacy

MeowGTP is not intended for children under 13. We do not knowingly collect data from minors. If we learn that we have collected data from a child under 13, we will delete it immediately.

8. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.

9. Third-Party Services

Our Services may contain links or integrations with third-party providers. Their use is governed by their own privacy policies, which we encourage you to review separately.

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be announced via email or app notifications. Your continued use of the Services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or requests, email us at team@meowrex.com.